Privacy policy

Moje malo zlato
www.mojemalozlato.com

Privacy statement

This privacy statement refers to confidentiality of personal data which have been collected in the process of Customer registration on the internet page https://www.mojemalozlato.com/, i.e. in the registration process of Users - recipients of notifications on products and sales on the webpage https://www.mojemalozlato.com/. This privacy statement is integral part of General Terms of Business of the company Razvojne strategije d.o.o.

Razvojne strategije d.o.o. as a provider of internet pages https://www.mojemalozlato.com/ complies with the current rules in order to protect the privacy of its Customers and in particular with the EU General Data Protection Regulation. This document describes the method that head of Razvojne strategije d.o.o., at John F. Kennedy Square 6b, 10000 Zagreb (hereinafter referred to as Razvojne strategije) processes personal data.

Customers on the internet page https://www.mojemalozlato.com/ (hereinafter referred to as Customers) i.e. Users - recipients of notifications on products and sales https://www.mojemalozlato.com/ (hereinafter Users) are instructed to read everything stated on this page in order to facilitate understanding what data are collected and processed by Razvojne strategije d.o.o., what purpose they are collected for and on what legal grounds, who it is shared with and why, what protective measures are carried out and what your rights are related to access to personal data, correction, deleting as well as your right to complaint. Each Customer i.e. User who has a question related to personal data can send an email message to the address info@razvojne-strategije.hr.

By clicking to accept this Privacy Statement at the time of Customer registration i.e. by registering on the internet page https://www.mojemalozlato.com/ the User - recipient of notifications on products and sales https://www.mojemalozlato.com/, the Customer/User confirms to have read, understood and consented to personal data processing as specified in this Statement.

What kind of data are collected and processed by Razvojne strategije d.o.o. through the internet page https://www.mojemalozlato.com/?

At the time of Customer registration and entering the data for payment, respectively, on the internet page https://www.mojemalozlato.com/, Razvojne strategije
d.o.o. will require from the future Customer to provide certain information about themselves (personal data) such as name and surname, address (including post code), email address and telephone number. Username and password are not required, but it cannot be excluded that in the future we will be creating customer profiles in order to facilitate realisation of future orders. The Customer confirms to agree to the personal data processing by clicking on the registration button.

At the time of registration of a person - User, who is also a recipient of notifications on products and sales at the internet page https://www.mojemalozlato.com/,
Razvojne strategije d.o.o. will require from the future User to enter information about themselves (personal data) and the User email address.

Providing personal data is the Customer and User decision, respectively. In case the Customer/User does not provide obligatory required data for a certain activity, they will not be allowed to participate in this activity because without the said data the activity will not be feasible technically.

In addition to this data, we automatically collect data from your computer, which may include IP address, but also there are situations where we automatically collect other types of data such as date and time of accessing the internet page https://www.mojemalozlato.com/, information about hardware, softare or internet browser which you are using as well as about your computer operating system and your language settings.

We can also collect information about clicks on https://www.mojemalozlato.com/ pages which you are viewing.
Razvojne strategije recommends to its Customers to take care of their login password for the user account at internet pages https://www.mojemalozlato.com/.
When choosing characters for password, we recommend using a combination of numbers, uppercase and lowercase letters as well as using at least six characters. We recommend changing the password periodically (at least once a year).

Personal data protection (GDPR)

The company Razvojne strategije through its webpages https://www.mojemalozlato.com may collect personal webpages user's data only on condition that it is voluntarily given by the User to the company Razvojne strategije or in case the data is left via the webpages https://www.mojemalozlato.com. The company Razvojne strategije is obliged to respect anonymity and privacy of webpages https://www.mojemalozlato.com User.

Responsible person and the right to human intervention

Person responsible for data collection and its processing in the company Razvojne strategije is: Ivana Žorž.

What purpose is data collected and processed for in the company?

At the time of registration and Customer data entering for the payment purposes, respectively, on the internet pages https://www.mojemalozlato.com/, Razvojne strategije d.o.o. will require the future Customer to provide certain information about themselves (personal data) such as name and surname, address (including post code), email address and telephone number. Username and password are not required, but it cannot be excluded that in the future we will be creating customer profiles in order to facilitate realisation of future orders. Customer confirms to agree with the personal data processing by clicking on the login button.

At the time of registration as User - recipient of notifications about products and sales on the internet pages https://www.mojemalozlato.com/, Razvojne strategije d.o.o. will require the future User to enter information about themselves (personal data) as well as an email address.

Providing personal data is Customer and User decision, respectively. In case the User fails to provide the required obligatory information for a certain activity, they will not be allowed to participate in such an activity because the acivity will not be technically feasible without such data.

Apart from this data we also automatically collect data from your computer, which may include your IP address. There are situations when we automatically collect other types of data such as date and time of accessing the internet pages https://www.mojemalozlato.com/, information about hardware, software or internet browser that you are using as well as information about your computer operating system, application version and your language settings.

We might also collect information about clicking the pages https://www.mojemalozlato.com/ that are shown to you.
The company Razvojne strategije recommends the customers take care of their login password to the user account of internet pages
https://www.mojemalozlato.com/.
When creating a password it is important that you have a combination of characters including numbers, lowercase and uppercase letters and make it at least a six-character password. We recommend it is periodically changed (at least once a year).

What purpose is data collected and processed for by the company Razvojne strategije?

The company Razvojne strategije collects and processes Customer personal data from the internat pages https://www.mojemalozlato.com/ with the purpose of safety authenticity check of Customers who access the internet pages https://www.mojemalozlato.com/, realization of purchase agreement for goods or services, delivery of goods, communication with a Customer, possible legal procedures related to the realization of the agreement. We partly apply automated processing procedures in order to constantly upgrade our processes in the best interest of Customers to make our offer suited to individuals and adapt our offer of products and services to the habits and needs of Customers.

The company Razvojne strategije collects and processes personal data of Users who are recipients of notifications about products and sales, invitations to prize contests by email, social networks and other communication channels to which they previously registered, possible legal procedures related to realisation of agreements, creating a user profile aimed at receiving individual notifications, market research as well as improving efficiency and quality of our services.

We do not collect data about children. If we are convinced that the data has been forwarded to us without parents' or guardians' consent of children under the age of 16, we will remove them without delay. Children under the age of 16 are not allowed to use the internet pages https://www.mojemalozlato.com/. Not one part of the internet pages https://www.mojemalozlato.com/ has been designed in a way to attract children under 16.

What is the legal basis for personal data processing?

By entering personal data and confirming it by clicking on accepting General Terms of Business and this Privacy Statement, the Customer enters into an agreement which is the basis for the purchase of goods and services of Customer choice on the internet pages https://www.mojemalozlato.com/, and which is contained in General Terms of Business, making the processing of personal data legal, because actions are taken upon the Customer's request in order to carry out the purchase of products and services based on Customer order.

A User who logs in to receive notifications on products and sales by entering their data on the internet page https://www.mojemalozlato.com/ and by double clicking to confirm the correctness of email address, they consent to their data processing. The User can withdraw the consent at any time by email notification sent to personal data protection officer at info@razvojne-strategije.hr.

Which recipients does the company Razvojne strategije share personal data with?

The company Razvojne strategije will not share Customer and User personal data, respectively, with third parties except in cases stated in the following paragraph and in a situation when it is required by current laws.
The company Razvojne strategije will, when it is required by the realisation of the purchase agreement for products or services according to Customer order, share personal Customer data with:

Providers of distribution of goods services with whom they have a permanent contract for fulfillment of orders, package deliveries, sending land mail and emails. Providers of distribution services may request from the Customer their personal identity card at the moment of package delivery at acceptance of goods in person, with the purpose of completing the service of package delivery and making a record about the person who accepted the package. In case the Customer refuses to provide this data, the package will not be delivered.

Credit card data

Web shop https://www.mojemalozlato.com/ does not collect data from credit cards nor has the system of direct payment. The payment is done in cash on delivery whereupon the transaction is performed in accordance with the terms and rules of the delivering company. Alternative method of payment is by bank transfer or money order.

The period for which the personal data will be saved

The company Razvojne strategije saves personal data of registered Customers of internet pages https://www.mojemalozlato.com/ for the period while the purpose of the processing lasts, which is the period while the registration is active and six months after Customer registration expiry, in which period possible complaints from the previous period will be solved. The company Razvojne strategije saves the personal data of registered Users-recipients of notifications about products and sales for the period until the purpose of processing lasts, which is the period until the registration is active.

Access and correction of personal data

Webshop https://www.mojemalozlato.com/ does not accept Customer registrations. If that service is available in the future, the Customer and the User, respectively, will have access to their personal data at any moment upon registration on the webpage and by accessing "My account" where the Customer can review their personal data which they shared with Razvojne strategije. Both Customer and User may request from Razvojne strategije complete information about the saved personal data, as well as their correction by sending them to the address of personal data protection officer https://www.mojemalozlato.com/.

Personal data deleting (right to forget)

Both the Customer and User may request deleting personal data (right to forget) at any time. Customer may request it at the address of the personal data protection officer at info@razvojne-strategije.hr and the data will be deleted without delay. The User has the right to place a request to be deleted in each notification they receive from Razvojne strategije by email or they can send an email message to the personal data protection officer info@razvojne-strategije.hr requesting their personal data to be deleted.

Right to complain

If in spite of all taken measures for the protection of personal data you consider you have grounds for complaint, please refer to the personal data protection officer at info@razvojne-strategije.hr. Of course, you have the right of complaint to the supervisory body - Agency for the Protection of Personal Data.

ecurity measures in personal data protection

SData collected in electronic form and protected by SSL certificate which contains encrypted data, ensuring communication between a computer, Customer and User, respectively, and Razvojne strategije is conducted in a safe protocol. The company Razvojne strategije takes data protection seriously and undertakes different measures of precaution in order to protect personal data. Unfortunately, none of the data transfer via internet or any other wireless network can be 100% secure. As a result, although the company Razvojne strategije undertakes reasonable protective measures for the protection of data, they cannot guarantee the protection of any information transferred to or from the internet pages https://www.mojemalozlato.com/ and may not be held responsible for the actions of any third party which receives such information. The company Razvojne strategije may decide to save the personal data with the services provider within EU, and only exceptionally outside EU. It will be done only if there is a European Commission decision on the suitability and if there is an agreed guarantee as well as compliance with the obligatory regulations on personal data protection. The web pages server https://www.mojemalozlato.com/ is based in Frankfurt.

Change to Privacy Statement

This Privacy Statement can be changed by Razvojne strategije at any time by publishing the changed text of the Privacy Statement at webpages https://www.mojemalozlato.com/. Therefore Razvojne strategije invites Customers and Users to look at the Privacy Statement which will hold the highlighted new changes, in case there were any in the previous period. In case the Customer and User do not agree with the Privacy Statement, we recommend the User and the Customer leave the internet pages https://www.mojemalozlato.com/https:/ and do not access or use them. The change in the privacy statement comes in force immediately after it has been published on the internet pages https://www.mojemalozlato.com/. Continuing to use the internet pages https://www.mojemalozlato.com/ by the Customer and User, respectively, after the changes have been inforced, implies that both Customer and User confirm and accept the changed Privacy Statement.

Rules on "cookie" management

Cookies and other tracking technologies may be used on the internet pages https://www.mojemalozlato.com/ in different ways e.g. in order for the webpages https://www.mojemalozlato.com/ to function, for traffic analysis or for marketing purposes.
Cookie is a small size data that the webpage saves on the visitor computer or mobile phone. Cookie allows the webpage to "remember" visitor activities from previous visits. Most browsers allow the use of cookies but the user can delete them at any moment or set a ban on their saving in the browser. Most frequent reasons for the use of cookies: visitor identification, memorizing specific user preferences, assistance with entering informationwhich was already entered during previous visits, collecting data for analyses and promotional sales.

Cookies can be classified as:

Temporary cookies / Session cookies - are saved on the computer and are automatically deleted after closing the web browser. They enable the internet page to obtain temporary data, such as comments or state of the shopping basket.

Persistent cookies - stay in your web browser after closing it, and usually have a period of expiry.
https://www.mojemalozlato.com/ uses persistent cookies in order to facilitate access to regstered users. They save data such as username and password, which makes it possible for you to use the functionality "remember me" for logging in, so that you don't need to type in username or password every time you visit the pages
https://www.mojemalozlato.com/.

These cookies are very useful to the User, because it is not necessary for them to create a profile on the webpage, while their internet browser (Chrome, Edge,
Safari, itd.) will have the data on the state of the basket anyway, as well as the data for delivery.

Cookies from the first party - They come from the webpage you visited, and they can be temporary or persistent. They make it possible for webpages to save the data which are used when the user visits the webpages again.
Cookies from the third party - There are several external services which save limited user cookies (Facebook, Instagram, Google Analytics and Google Ads).

These cookies have not been set by https://www.mojemalozlato.com/ and most often they serve as assistance in interpreting the user behaviour for marketing purposes.

What options are available to you?

In browser settings such as Microsoft Edge, Safari, Firefox or Chrome you can specify which cookies you want to accept and which you are going to refuse. The location where you can find settings depends on the type of your browser. Using the option "help" in your browser you can find settings that you need. If you choose the option that you do not want to accept certain cookies, you might not be able to use certain functions on the internet pages https://www.mojemalozlato.com/.